Refund Help

Where do I get the Social Security Number or IRS Individual Taxpayer Identification Number?

Answer:

  • If you filed a Form 1040, the Social Security Number is shown on Page 1 in the
    upper right hand corner.
  • If you filed a Form 1040A, the Social Security Number is shown on Page 1 in the
    upper right hand corner.
  • If you filed a Form 1040EZ, the Social Security Number is shown on Page 1 in the
    upper right hand corner.

Where do I get the Filing Status?

Answer:

  • If you filed a Form 1040, the Filing Status is shown on Page 1,
    Boxes 1 through 5.
  • If you filed a Form 1040A, the Filing Status is shown on Page 1,
    Boxes 1 through 5.
  • If you filed a Form 1040EZ, the Filing Status is either Single or Married
    Filing a Joint Return.

Where do I get the Refund Amount?

Answer:

  • If you filed a Form 1040, the Refund Amount is shown on
    Line 76a.
  • If you filed a Form 1040A, the Refund Amount is shown on
    Line 48a.
  • If you filed a Form 1040EZ, the Refund Amount is shown on
    Line 13a.

I filed a joint tax return, which Social Security Number do I use to get my refund status?

Answer:
Either Social Security Number can be used.

Availability of “Where’s My Refund?”

Answer:
Where’s My Refund? is available almost all of the time. However, our system is not available every Monday from 12:00 am (Midnight) to 3:00 am Eastern Time.

Our Refund Trace feature is not available during the following times (Eastern Time):

Sunday 12:00 am (Midnight) to 7:00 pm
Monday 12:00 am (Midnight) to 6:00 am
Tuesday 3:30 am to 6:00 am
Wednesday 3:30 am to 6:00 am
Thursday 3:30 am to 6:00 am
Friday 3:30 am to 6:00 am
Saturday 3:30 am to 6:00 am
and 9:00 pm to 12:00 am (Midnight)

Also, occasionally our system may be unavailable on Sundays between 1:00 am and 7:00 am Eastern Time

What information is available on “Where’s My Refund?”

Answer:
The individual tax return you filed for a refund this year (or the last six months of last year) can be accessed through “Where’s My Refund?”. You can check on the status of your refund 24 hours after you e-file. If you filed a paper return, please allow 4 weeks before checking on the status.

Information regarding refunds for Form 1040X, Amended U.S. Individual Income Tax Return is not available. Amended/corrected returns are processed as quickly as possible. However, it may take 8 to 12 weeks or longer to process the return. If 12 weeks have elapsed and you have not received your refund, call (800) 829-1040.

Will this application work with my browser?

Answer:
The following web browser settings should be used with this online service:
Web Browser Encryption
IRS requires Transport Layer Security (TLS) encryption be enabled to ensure the security of your personal tax information. Please ensure your browser has the appropriate security settings configured to ensure proper operation with our online service.

Session Cookies Enabled
In order to use this application, your browser must be configured to allow session cookies. The applications running on IRS.gov depend on this type of cookie to function properly.

The session cookies used by this application should not be confused with persistent cookies. Session cookies exist only temporarily in the memory of the web browser and are destroyed as soon as the web browser is closed. The session cookies used on this site are not used to associate users of the IRS site with an actual person.

If you have concerns about your privacy on the IRS web site, please view the IRS privacy and security policy.

JavaScript Enabled
JavaScript should be turned on in your browser settings so you can use all the features available in this online application.

If you need assistance with ensuring these settings are in place, please contact your Internet Service Provider or the manufacturer of your web browser software.

How long should I wait to check for my refund status?

Answer:
Please wait 24 hours after you e-file. If you filed on paper, please allow 4 weeks before checking on the status of your refund.

What can I do to get my refund issued ASAP?

Answer:
The quickest way to have your return processed and your refund issued is to file electronically. Your wait time will be cut in half – from six weeks to three.

Browser Configuration Change Required to accept Session Cookies

Answer:
The following web browser settings should be used with this online service:
Web Browser Encryption
IRS requires Transport Layer Security (TLS) encryption be enabled to ensure the security of your personal tax information. Please ensure your browser has the appropriate security settings configured to ensure proper operation with our online service.

Session Cookies Enabled
In order to use this application, your browser must be configured to allow session cookies. The applications running on IRS.gov depend on this type of cookie to function properly.

The session cookies used by this application should not be confused with persistent cookies. Session cookies exist only temporarily in the memory of the web browser and are destroyed as soon as the web browser is closed. The session cookies used on this site are not used to associate users of the IRS site with an actual person.

If you have concerns about your privacy on the IRS web site, please view the IRS privacy and security policy.

JavaScript Enabled
JavaScript should be turned on in your browser settings so you can use all the features available in this online application.

If you need assistance with ensuring these settings are in place, please contact your Internet Service Provider or the manufacturer of your web browser software.

how can we help you?

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